Terms of Service
Last updated: 11/10/2026
Acceptance
By accessing or using Vola AI you agree to these terms. If you do not agree, do not use the service.
Accounts
You are responsible for safeguarding your account credentials and for activity that occurs under your account.
Acceptable use
Do not misuse the service, attempt to disrupt it, or use it for any unlawful purpose.
Subscriptions & billing
Paid plans are billed according to the selected plan. Pricing may change with prior notice. Additional voice usage can be billed separately.
Intellectual property
Vola AI and related marks are the property of their owners. Your content remains yours; you grant us a limited license to operate the service.
User Content & Imported Media
1. Restaurant responsibility. You (the restaurant or business account holder) are solely responsible for all content you upload, import, or otherwise make available through the Vola AI platform, including but not limited to menu item images, descriptions, logos, and any other media ("Your Content"). Vola AI is a passive hosting intermediary and does not create or editorially control Your Content.
2. Warranty of ownership and rights. By uploading or importing any content you represent and warrant that: (a) you own the content outright or hold all necessary licences, consents, and permissions to use it and to grant the rights described below; (b) the content does not infringe any third-party intellectual property right, privacy right, publicity right, or any other right; and (c) all required third-party licences, model releases, and property releases have been obtained.
3. Licence grant to Vola AI. You grant Vola AI a worldwide, non-exclusive, royalty-free, sublicensable licence to store, display, resize, compress, modify, copy, import, and otherwise use Your Content solely for the purpose of operating, improving, and promoting the Vola AI platform and services, including commercial use in service demonstrations and marketing materials. This licence continues for as long as Your Content remains on the platform and terminates when you lawfully remove it.
4. Indemnification. You agree to indemnify, defend, and hold harmless Vola AI and its affiliates, officers, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or relating to Your Content, your breach of the warranties in Section 2, any takedown request or enforcement action by a third party, or your use of the platform in violation of these terms.
5. Vola AI's right to remove content. Vola AI reserves the right, at its sole discretion, to remove, disable access to, or otherwise restrict any content that is the subject of a dispute, takedown request, or that Vola AI reasonably believes may infringe third-party rights or violate applicable law. Vola AI may take such action without prior notice to you.
6. Notice-and-takedown. If you believe that content hosted on the Vola AI platform infringes your intellectual property rights, please send a written notice to legal@myvola.ai including: identification of the copyrighted work claimed to be infringed; identification of the allegedly infringing material with sufficient detail for us to locate it; your contact information; a statement that you have a good-faith belief that use of the material is not authorised; and a statement, under penalty of perjury, that the information in your notice is accurate and that you are the rights owner or are authorised to act on their behalf. Vola AI will process valid notices promptly in accordance with applicable law.
7. No verification of ownership. Vola AI does not independently verify ownership or licensing rights for each individual image or piece of media imported or uploaded by restaurant accounts. The representations and warranties you provide in Section 2 are the sole basis on which Vola AI accepts Your Content.
8. Account suspension for false confirmations. Providing a false confirmation that you own or have the right to use content — including by checking the acknowledgement checkbox during import — constitutes a material breach of these terms. Vola AI reserves the right to immediately suspend or permanently terminate your account and any associated restaurant profiles upon discovery of a false confirmation, in addition to any other remedies available at law or in equity.
Termination
We may suspend or terminate access for violations of these terms. You may cancel your subscription anytime.
Disclaimers
The service is provided "as is" without warranties of any kind to the extent permitted by law.
Contact
Questions about these terms? Email hello@myvola.ai.